Showing posts with label barre3. Show all posts
Showing posts with label barre3. Show all posts

Thursday, May 20, 2010

Review: Barre3 at The Spa is Barred from my List

Ballet + Yoga + Pilates = the ultimate workout experience. I have such high expectations for this workout so when I had a blah experience t I was doubly disappointed.

After seeing the huge tarpaulin of the free trial on Barre3 offered by The Spa I made a mental note to try it out. When I called the number posted on their website the lady who answered the phone couldn’t really give me a responsive answer, she then told me that I should talk instead to the information desk at Barre3 studio and she gave me a number. I asked if it would be possible for her to just transfer me to the Barre3 studio but she said it’s not possible. So I had to dial again and call the number she gave. While I know it is not such a tedious task to call again another number but individuals who are in sales and/or marketing know that the key is not to let the customer wait on the phone i.e. if you can, do use a trunk line and make it possible to transfer a call within your building, surely that can’t be expensive and well worth the investment . Nevertheless, I called again and the receptionist got my name, contact number and confirmed my appointment. Before putting down the phone I asked her if I need to bring anything like yoga mat etc. she said ‘no’, however; she said they require students who will attend to use ‘sticky socks’. I was like what are sticky socks…and she can’t even give me a straight answer nor a suggestion of where I can get it. So anyway, I had to google again and use my powers of deduction to conclude that sticky socks meant those non-slip socks. Now the next task: where to find it?